Yes, we ship to most international destinations!
The Straits Finery ships worldwide via DHL Express.
How do I track my order?
When your order is shipped, we send you an email within 2-3 working days, containing a tracking number, which allows you to easily, and quickly locate the progress of your order. If you do not receive this email, please get in touch with us at: firstname.lastname@example.org.
How will my finery be shipped?
All The Straits Finery products are wrapped in custom velvet-lined hard shell boxes to ensure that they arrive in optimal condition and can be reused. We provide anti-tarnish paper with all sterling silver purchases in the box to ensure that oxidisation should not occur in transit. For gift wrapping and a custom note to be included in the box, you may get in touch with us to make your gift extra special!
How long will shipping take?
Please allow up to 2 business days for us to process your order and for it to be packed. After which, the shipping transit guidelines are as follows:
- Domestic: 2-3 working days
- International shipping: up to 7 working days
- Please allow for local destination customs processing time.
Will I have to pay taxes or duties on top of my order?
The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties.
The Straits Finery is not held responsible for any possible duties, taxes and any other clearance fees, which may be applied by customs in the country where delivery is made.
Should you refuse any shipment from The Straits Finery, the original shipping charges and any import fees incurred on the package is borne by the customer.
Where does The Straits Finery ship?
Asia Pacific: Australia, Bangladesh, Brunei, China, Hong Kong SAR China, India, Indonesia, Japan, Macau SAR China, Malaysia, Nepal, New Zealand, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Bhutan, Cambodia, Laos, Myanmar, Vietnam
Europe & North America: Andorra, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States of America
How much is Shipping?
Domestic shipping in Malaysia is RM10; free for orders above RM150
International shipping is between USD15 - 23 depending on your location; free for orders above USD200